James Fretwell
Account Manager

A proud native of neighboring Crozet, James joined the NWG solutions team in 2014. He holds a bachelor’s degree from the University of Virginia with a concentration in business administration. Coming from a wide variety of customer support related fields, James enjoys the daily interaction with clients – ensuring that all tasks, large or small, meet or exceed their expectations. As a loyal Wahoo, James spends the majority of his spare time cheering on the Cavaliers in all athletic fields (Wahoowa!) and sampling the great variety of restaurants that Charlottesville has to offer.

What’s the best part of your job?

Overwhelmingly, my favorite part of my job is the daily interaction with our clients. I don’t like to view things like we’re contracted by a company or we’re the "IT guys." It’s a partnership.  We’re in this together to produce the most sound, reliable product and to allow your organization to grow. Greeting everyone with a smile and having it returned is what I strive for.

When you’re not at work, what’s your favorite thing to do for fun?

I’m an avid sports fan, specifically UVA (Go Hoos!) through the good and the bad. When they’re not playing, I enjoy sampling all the great food that Charlottesville has to offer, being outdoors and spending time with those close to me.

Name one thing about you that most people don’t know or wouldn’t expect.

I LOVE music, all genres. I play electric bass and am extremely amateur with a few other instruments. I played in a local blues/rock band for about 8 years and enjoyed playing both locally and at a variety of music festivals throughout Virginia.