An affordable solution for your non-urgent computer needs.
We designed this service to give top-notch support to residential clients who might not otherwise be able to afford it. Unlike the 1-hour response times that come with our standard Critical Care, clients who choose The Bench receive turnaround times of 2-3 days on average.
In exchange for your patience, you get a great rate and access to our full suite of Microsoft Certified engineers. No one person knows as much as all of us, so when you choose NWG, you get best-in-class support for your thorniest IT issues.
Problems we routinely solve at The Bench include:
- Your hard drive crashes and you want to save your pictures
- You receive a pop-error message that you can’t resolve
- You want to copy all the data from your old computer onto your new computer and don’t have the time or interest to do it yourself
- You suspect virus or spyware contamination on your personal computer
The next time you need a hand troubleshooting have non-critical issues, just drop your PC off at NWG’s office in downtown Charlottesville. You’ll receive a discounted rate on the same great service.
Wondering if The Bench is right for you? Give us a call and we’ll talk.